Privacy policy

Last updated: 13 June 2026

At Urban Armoury Australia ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order and purchase history

  • Payment details (processed securely through third-party payment providers)

  • Information provided when contacting customer support

  • Information submitted when subscribing to our newsletter or promotional communications

We may also automatically collect certain information when you visit our website, including:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our website

  • Referral sources

  • Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate with you regarding your orders

  • Improve our website, products, and services

  • Send promotional emails and marketing communications (where permitted by law)

  • Prevent fraudulent transactions and enhance website security

  • Comply with legal obligations

You may opt out of marketing communications at any time by using the unsubscribe link included in our emails.

3. Payment Information

Payments made through our website are processed by secure third-party payment providers. Urban Armoury Australia does not store your complete credit or debit card details.

Please refer to the privacy policies of the relevant payment providers for information on how they manage your payment information.

4. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve our services.

Cookies may be used to:

  • Remember your preferences

  • Maintain your shopping cart

  • Measure website performance

  • Deliver relevant advertising

You can adjust your browser settings to decline cookies; however, some website features may not function correctly as a result.

5. Sharing Your Information

We may share your information with trusted third parties where necessary to operate our business, including:

  • Shipping and logistics providers

  • Payment processors

  • Website hosting and e-commerce service providers

  • Marketing and analytics platforms

  • Professional advisers and legal authorities where required by law

We do not sell your personal information to third parties.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, unauthorised access, modification, or disclosure.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Accessing and Updating Your Information

You may request access to the personal information we hold about you and ask us to correct any inaccurate or outdated information.

To make a request, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, or operational needs. Any updates will be published on this page with a revised effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Urban Armoury Australia
Email: admin@urbanarmoury.com.au
Website: https://urbanarmoury.com.au

Thank you for trusting Urban Armoury Australia.

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